T&Cs

Payment terms

•Payment for services must be made in full with me, in advance of any training sessions taking place.

•All personal training sessions are 45 minutes in length.

•All classes are 40 minutes long.

•Online shop and credit card only. Cash upon request.

Cancellations

•Failure to cancel within 24 hours to the day of the session will result in being charged the full session rate.

•If, for any reason, I need to cancel your appointment the same day, your next scheduled session will be provided free of charge.

•Failure to cancel within 2 hours of a class will result in being charged.

Late arrivals

•If I am more than 10 minutes late for your session, you will receive one free session of personal training, arranged at a mutually convenient time for you and myself.

•If you’re late for your session, your session length will be deducted accordingly, and you will be charged at the scheduled rate.

•If you’re more than 20 minutes late, the session may be cancelled, and you will be charged for the full session.

•If you are 10 minutes late for a class you will be refused entry, this is for your own safety to ensure you have thoroughly warmed up. You will not receive a refund.

Refunds

•If you are unable to continue your scheduled personal training sessions due to medical reasons, a refund may be available for the remaining sessions. You will need to submit a letter from your doctor clearly stating exercise restrictions prior to a refund being given.

•Compassionate reasons are exempt from the above and will be taken into consideration.

•Refunds are not provided under any other circumstances.

Misc.

•Should you experience any pain, discomfort, or injury, during any of your sessions or classes, please inform myself immediately, then I will ensure that appropriate action is taken.

•Prior to, or during the course of your training and classes, health concerns may arise that may require further input from your doctor, physiotherapist, or other allied health professionals. I may request your assistance in obtaining that information.

•Please be aware that as your Personal Trainer and class instructor I cannot diagnose and/or prescribe treatment for any form of injury, disease, or other medical problem.

•Prior to entry in a class every member must complete a PAR-Q form once. If anything changes with your health it is up to you to inform me.

•I reserve the right to amend these terms and conditions at any time.